"This book examines three questions. The first is descriptive: how have soldiers of Western democracies dealt with unconventional problems in post-Cold War missions? The second question is explanatory: why do militaries respond differently to rioters, militias, criminals, or insurgents? The third question is about policy impact: how does military behavior impact local populations?"--Provided by publisher.

Introduction -- Soldiers and unconventional problems -- Potential explanations of military behavior -- Organizational routines -- How military routines evolved -- Bosnia-Herzegovina -- Kosovo -- Afghanistan -- Conclusion.