Highlighted titles only are included in this 2nd edition : NAAWS 2007 leadership -- Foreword to the second edition / Luella R. Burke -- Introduction to the second edition / Pamela K. Withrow -- Pt. 1: Leadership -- Twelve tips for wardens / Susan Cranford -- Ethical conduct / Paul Renico -- "Futuring corrections / Charles J. Kehoe -- Outside the gates: keeping offender backgrounds in mind / Robert Brown, Jr. -- Lessons from beyond our borders / Sharon Johnson Rion -- Tools of the trade--what always works / Mark H. Saunders -- Leadership / Patrick W. Keohane -- Effective leadership through positive supervision / Melvin L. Williams -- Leadership in corrections: how can a warden be a successful leader? ; Pt. 2: What is a warden? -- The warden's multiple hats / Marilyn Chandler Ford -- The warden's role: role model, fiscal expert, and constituent manager / Jon Paul Gallery -- Warden as CEO / Victor T. Herbert -- A day in the life of a prison warden / Stan Czerniak -- A warden's responsibility / Arthur A. Leonardo -- What it means to be a good public servant / Robert D. Hannigan ; Pt. 3: Management -- Measuring success: improving the effectiveness of correctional facilities / Carl Nink -- Strategic planning / Bridget P. Gladwin -- Fiscal responsibility versus safety of staff and inmates / Patrick W. Keohane ; Pt. 4: External environment -- Community relations / Paul Renico -- Achieving family involvement in offender incarceration / Mark H. Saunders -- Second chance at life / Carol Howes -- Implementing PREA in the Michigan Department of Corrections / Barbara N. Bock with Nancy L. Zang ; Pt. 5: Internal environment -- Making your institution smoke free--a systematic approach / Harry E. Wilson -- Working with women and girls / Judy C. Anderson -- Medical care / M. Kay Northrup -- The mentally ill inmate unique challenges for the warden / Christopher Yanai -- What are we really doing? / Dan Pacholke with Thomas Matthews -- Want things right? Communication is the key / Jeff Uttecht ; Pt. 6: Staff training and development -- The workforce challenge: finding and keeping a qualified correctional workforce / Charles J. Kehoe -- Development of middle managers / Kenneth McGinnis -- Succession planning: the art of developing talented future leaders / Carl Nink -- Training and professional development: a warden's first responsibility / John J. Maloy -- Staff development: an art form for wardens / Pamela K. Withrow -- The best person for the job / Luella R. Burke ; Pt. 7: Planning for emergencies -- Crisis management (planning for wrecks) / Burl Cain -- Some necessary defenses to prevent excapes, especially from minimum security facilities / Joseph V. Williams -- Expect the unexpected / Edward Cohn ; Pt. 8: Practical advice -- Back to basics / Gary Mohr with Tom Norris ; Pt. 9: Reflections -- Some things just don't change / Maurice H. Sigler with Sharon Johnson Rion -- End of the south yard blues / Perry Johnson -- Olympic corrections center: a look back in time / John Aldana, Sr. with Jack Cornish -- How well we adapt to change in the sign of a true winner / John D. Rees -- Facing change is a daunting task / Tekla Dennison Miller -- Staff morale and motivation / Todd Thomas -- Into the fray / Carol Porter -- A message from the trenches / Wanda McRae -- You are only as good / Cookie Crews -- Surviving the first year: a literal perspective / Mary Bogan de Belmonte -- Life after corrections: a view from the retirement corner / Victor T. Herbert ; Appendices: Index by author -- Index by title -- Bibliography of suggested readings -- About the authors -- NAAWS application.