Maintain absolute integrity -- Know your stuff -- Declare your expectations -- Show uncommon commitment -- Expect positive results -- Take care of your people -- Put duty before self -- Get out in front -- Direction -- Indirection -- Redirection -- Deflection -- Enlistment -- Persuasion -- Negotiation -- Involvement -- How to attract followership -- How to develop your self-confidence -- How to build a heroic team -- How to develop high morale and esprit de corps -- How to motivate when times get tough -- How to take charge in crisis situations -- How to develop your charisma -- How to solve problems and make decisions.