The new governance and the tools of public action: an introduction / Lester M. Salamon -- Direct government / Christopher K. Leman -- Government corporations and government-sponsored enterprises / Thomas H. Stanton and Ronald C. Moe -- Economic regulation / Lester M. Salamom -- Social regulation / Peter J. May -- Government insurance / Ron J. Feldman -- Public information / Janet A. Weiss -- Corrective taxes, charges, and tradable permits / Joseph J. Cordes -- Contracting / Steven J. Kelman -- Purchase-of-service contracting / Ruth Hoogland DeHoog and Lester M. Salamon -- Grants / David R. Beam and Timothy J. Conlan -- Loans and loan guarantees / Thomas H. Stanton -- Tax expenditures / Christopher Howard -- Vouchers / C. Eugene Steuerle and Eric C. Twombly -- Tort liability / Peter H. Schuck -- Managing indirect government / Donald F. Kettl -- Financial accountability in indirect government / John J. Lordan -- Accountability challenges of third-party government / Paul L. Posner -- The politics of tool choice / B. Guy Peters -- Policy tools and democracy / Steven Rathgeb Smith and Helen Ingram -- European experience with tools of government / Arthur B. Ringeling -- The tools approach and the new governance: conclusion and implications / Lester M. Salamon.