Provides fire service professionals with the necessary communication, leadership, and decision-making tools to operate safely and effectively under stressful conditions, thereby reducing injuries and deaths on the emergency scene. Although the concept of crew resource management (CRM) has been around since the 1970s, this is the first book to apply CRM to the fire service industry.

Includes index.

Crew resource management (CRM) -- Organizational safety culture -- Mission analysis and planning -- Situational awareness -- Communications -- It's CRM leadership -- Followership -- Decision-making -- Debriefing and critiques -- Strategies for implementation.