pt. 1. Why we need consumer-driven health care. Fear and loathing of defined benefit health insurance -- The frayed safety net -- The solution -- Consumer-driven health insurance: what works -- Health care productivity -- The silent revolution -- Scare stories, opponents, and the role of government -- How to make consumer-driven health care happen -- pt. 2. Vision and models. The future of twenty-first century health / William W. George -- How employers can make consumer-driven health care a reality / Brian J. Marcotte -- Designing health insurance for the information age / John C. Goodman -- Risk adjustment: an overview and three case studies / Lisa I. Iezzoni -- Consumer-driven health care: dialogues with Socrates / Stephen S. Hyde -- Employee tax payments and consumer-driven health care / Jeanne A. Brown -- The implications of tax rulings on savings accounts / Charles H. Klippel -- You just can't pay Tom, Juan, and Ashley the old way anymore / Bonnie B. Whyte -- The federal employees health benefits program / James W. Morrison Jr. -- Health-based premium payments and consumer assessment information / Vicki M. Wilson...[et al.] -- The buyers health care action group: creating incentives to seek the sick / Ann L. Robinow -- An insurance CEO's perspective on consumer-driven health care / Leonard D. Schaeffer -- An alternative to managed care: a European perspective on informed choice / Bruno L. Holthof -- Medical savings accounts and health care financing in south Africa / Shaun Matisonn -- European health care: the cost of solidarity and the promise of risk-adjusted consumer-driven health care / Paul Belien -- Consumer-driven health care: an international view / Alvaro Salas-Chaves -- Challenges of consumer-driven health care / Eugene D. Hill III -- Making the transition to consumer-driven health care / Jesse S. Hixson -- The new consumer-driven health care system / Daniel H. Johnson -- The patient's right to decide / Warner V. Slack -- Comments on consumer-driven health care / Corbette S. Doyle -- The evolution of consumer-driven health care / Robert W. Coburn -- Will consumer-driven health care work for employers? / John C. Erb -- The perspective of an advocate for the elderly / John Rother -- pt. 3. the new intermediaries. Where will consumer-driven health care take the health care system / Bernard T. Ferrari -- The Role of information: J. D. Power's paradigm lessons from the automotive industry / J. D. Power III -- Providing information to consumers / David Lansky -- Consumer-driven health care and the internet / Mark A. Pearl -- The present and future roles of information in a consumer-driven health system / Russell Ricci -- Who has star quality / Jon A. Chilingerian -- Grounding consumer-driven health care in social science research / Arnold Milstein, Nancy E. Adler -- Providing the most-wanted information when most needed: best doctors / Steven W. Naifeh, Gregory White Smith -- The half-billion dollar impact of information about quality / Becky J. Cherney -- Buyers health care action group: consumer perceptions of quality differences / Katherine M. Harris...[et al.] --Helping consumers choose among complex insurance plans / Colleen M. Murphy -- Carecounsel: consumer-driven health care advocacy / Lawrence N. Gelb -- Access health group: a medical management perspective / Joseph P. Tallman -- consumer's medical resource: helping consumers evaluate medical treatment options / David J. Hines -- The cost effectiveness of consumer-driven lifestyle changes in the treatment of cardiac disease /Dean Ornish -- Healthtrac: proven reduction of the need and demand for medical services / James F. Fries -- The Healthwise(R) approach: reinventing the patient / Donald W. Kemper, Molly Mettler -- pt. 4. Innovative consumer-driven solutions to chronic problems. The role of providers / Michael L. Millenson -- A disease management approach to chronic illness / Jessie C. Gruman, Cynthia M. Gibson -- Consumer-driven health care: management matters / Richard M. J. Bohmer, Amy C. Edmondson, Gary P. Pisano -- Consumer-driven health care for the chronically ill / Al Lewis -- A cost-effective model for high-quality catastrophic care / Bernard Salick, Seth M. Yellin -- Collaborating with consumers to advance health knowledge and improve practice / S. Robert Levine, Laura L. Adams -- Package pricing at the Texas Heart Institute / Denton A. Cooley, John W. Adams Jr. -- Helping patients manage their asthma: the national Jewish approach / Lynn M. Taussig, David Tinkelman -- A model of focused health care delivery: Shouldice Hospital / Daryl J. B. Urquhart, Alan O'Dell -- Chronic problems, innovative solutions: paving the way to the focused factory / Stuart Lovett -- Improving health and reducing the costs of chronic diseases / Robert E. Stone -- The impact of horizontal integration in hospitals: HCA Healthcare Corporation / Thomas F. Frist Jr. -- An innovative approach to population health: Kaiser Permanente Southern California / Les Zendle -- The right care: Vanderbilt Medical Center / Harry R. Jacobson -- Achieving focus in hospital care: the role of relational coordination / Jody Hoffer Gittell -- Consumer-driven health care is a message of hope / James F. Rodgers -- An academic health center perspective / Roger J. Bulger -- Consumer choice in consumer-driven health care / Francois Maisonrouge -- Individual genetic profiles: the empowerment of the health care consumer / Tony L. White -- Delivering the right drug to the right patient / Mark Levin -- pt. 5. The role of government. The uninsured: understanding and resolving an American dilemma / Jon R. Gabel -- A health insurance tax credit: the key to more coverage and choice for consumers / David B. Kendall -- The politics of consumer-driven health care / Eric S. Berger, Carrie Gavora, Daniel H. Johnson -- Health care: what role for regulation / Karen Ignagni -- Adult health insurance / Ken Abramowitz -- AmeriChoice corporation: the personal care model / Anthony Welters -- The uninsured and access / Constance G. Jackson -- Consumer-driven health care for the uninsured / Kevin Vigilante -- A health care sec: the truth, the whole truth, and nothing but the truth / Regina E. Herzlinger -- Keep 'em honest: the health care SEC / Robert N. Shamansky -- The U.S. needs a consumer-driven medical care system / Rita Ricardo-Campbell -- Government's new roles in the era of consumer-driven health care / Richard A. D'amaro.