Originally published as: Business @ the speed of thought : using a digital nervous system.

Information flow is your lifeblood -- Manage with the force of facts -- Can your digital nervous system do this? -- Create a paperless office -- Commerce : the Internet changes everything -- Ride the inflection rocket -- Middleman must add value -- Touch your customers -- Adopt the web lifestyle -- Change the boundaries of business -- Get to market first -- Manage knowledge to improve strategic thought -- Bad news must travel fast -- Convert bad news to good -- Know your numbers -- Shift people into thinking work -- Raise your corporate IQ -- Big wins require big risks -- Bring insight to business operations -- Develop processes that empower people -- Information technology enables reengineering -- Treat it as a strategic resource -- Special enterprises -- No health care system is an island -- Take government to the people -- When reflex is a matter of life and death -- Create connected learning communities -- Expect the unexpected -- Prepare for the digital future.