Two experienced library managers explain how to create a productive work place, as they weave practical advice and expert commentary into an easy-to-use resource. Drawing both from common sense and from the experience and insights of the pros, they address an increasingly turbulent library environment.

Includes index.

Today's workplace -- Becoming a manager -- Communication skills -- Work climate and the art of motivation -- Team work and group dynamics -- Inclusiveness and diversity -- Policies and the legal environment -- Hiring and interviewing -- Orientation and training -- Planning and organizing work -- Managing performance -- Meeting management -- Managing rewards -- Project management -- Career management.