Part one offers basic principles for better speech preparation and delivery, discussing such topics as the importance of good listening skills to being a good speaker, doing the necessary research beforehand, applying organizational skills to a presentation, engaging an audience, practicing a presentation before actually giving it, and putting oneself at ease, among others. Part Two discusses the specific situations in which librarians often have to communicate, including interviews, interpersonal communication, library instruction, meetings and presentations to large groups.

Includes bibliographical references (p. 153-159) and index.

Lend me your ears -- Doing the prep work -- Imposing order (you know you want to) -- The calm before the storm -- Overture, curtain, lights! -- Discussion and participation -- Interviewing -- Interpersonal communication -- Library instruction -- Meetings -- Presentations to large groups.