"An undertaking of the Innovations in American Government Awards Program of the Ford Foundation, Harvard University's John F. Kennedy School of Government, and the Council for Excellence in Government ."

Jamming in the symphony -- Fast track product recall -- Transforming military supply -- Shutting down sweatshops -- Collecting taxes by telephone -- Banishing chlorofluorocarbons -- Boosting legal hiring -- Sharing tricks to pare costs -- Reclaiming relevance -- Motivating job safety -- Collaborative stewardship -- Reforging the community connection -- Getting new drugs on the market -- Rebuilding disaster management -- Keeping pensions secure.