Introduction: A New System for Hiring3 -- Chapter 1 Pre-Interview Strategies 13 -- 1. Make Phone Contact with the Candidate 17 -- 2. Ask for a Letter and Resume 21 -- 3. Give an Assignment Before the Interview 26 -- 4. Walk Around the Office When the Candidate Arrives 33 -- 5. Read Resumes in Teams If Possible 37 -- 6. Cast the Widest net Possible 40 -- 7. Use Caution Around Any Big Changes 43 -- 8. Rethink the Position Before the Interview 44 -- 9. Use Pre-Interview Tips in Combinations 46 -- 10. Conduct a Brief Pre-Interview Interview 49 -- Chapter 2 Strategies During the Interview 53 -- 11. Trust Your Instincts--Chemistry Is Crucial 57 -- 12. Look for the Passionate Candidate 60 -- 13. Ask All Your Questions at Once 63 -- 14. Have Fun During the Interview 67 -- 15. Assign a Mini-Project to Finalists 71 -- 16. Seek Closure by Announcing the Five-Minute Warning 74 -- 17. Watch for Inappropriate Behavior 77 -- 18. Identify Strengths and Weaknesses 80 -- 19. Pick a Subject Where You Are the Expert 85 -- 20. Take Notes During the Interview 87 -- 21. Interview in Teams for Top Candidates 88 -- 22. Ask for a Legal Release 90 -- 23. Throw a Few Curveballs at the End of the Interview 92 -- Chapter 3 Strategies After the Interview 97 -- 24. Ask for a Return Call from the Candidate 100 -- 25. Assign a Take-Home Project 101 -- 26. Travel with Finalists for Executive Positions 103 -- 27. Meet the Spouse or Significant Other 105 -- 28. Put Potential Problems on the Table 107 -- 29. Use an Intuitive Person in the Selection Process 110 -- 30. Consider What Psychological Tests Have to Offer 112 -- 31. Experiment with Handwriting Analysis 116 -- Chapter 4 Checking References 119 -- 32. Ask the References to Call You Back 124 -- 33. Network Up the Chain of Command 126 -- 34. Use the Internet as a Resource 130 -- 35. Perform Due Diligence for All Finalists 133 -- 36. Ask the Candidate, "What Will I Hear?" 136 -- 37. Devise a Phone Reference Checklist 140 -- 38. Meet References for the Finalists 144 -- Chapter 5 Final Strategies 147 -- 39. Invest in People, Not Ideas 150 -- 40. Find Someone You Trust 152 -- 41. Follow These Three Cardinal Rules 155 -- 42. Ask Yourself These Ten Questions 156 -- 43. Use Yourself as a Test Case with Experts 159 -- 44. Suggest a Trial Run When Possible 160 -- 45. Design Your Own Hiring System 162 -- Summary Chart for Hiring Smart 171 -- Nuts and Bolts 185 -- Ten-Step Interview 185 -- Interview Questions 187 -- Word Pictures and Puzzles 191 -- Ten Curveballs 194 -- Sample Legal Release Forms 196 -- Pre-Employment Legal Guidelines 202 -- Ten Unusual Interview Experiences 209 -- Services 210 -- About the Author, Designer, and Illustrator 225.