"January 2007."

Erratum / Claudia A. Kirk -- Preface / Karen K. Cornell, Jennifer C. Brandt, and Kathleen A. Bonvicini -- It may be a dog's life but the relationship with her owners is also key to her health and well being: communication and veterinary medicine / Cindy L. Adams and Richard M. Frankel -- The veterinary health care team: going from good to great / Kathleen L. Ruby and Richard M. DeBowes -- Client-veterinarian communication: skills for client centered dialogue and shared decision making / Karen K. Cornell and Michelle Kopcha -- Nonverbal communication in veterinary practice / Cecile A. Carson -- Difficult interactions with veterinary clients: working in the challenge zone / James K. Morrisey and Bonita Voiland -- Talking with veterinary clients about money / Donald J. Kilngborg and Jon Klingborg -- End-of-life communication in veterinary medicine: delivering bad news and euthanasia decision making / Jane R. Shaw and Laurel Lagoni -- Communication in the veterinary emergency setting / Shane W. Bateman -- Compassion fatigue and the veterinary health team / Susan P. Cohen -- Addressing disappointment in veterinary practice / Daniel O'Connell and Kathleen A. Bonvicini -- Increasing adherence in practice: making your clients partners in care / Sarah K. Abood -- Ethical dilemmas in veterinary medicine / Carol A. Morgan and Michael McDonald -- Communicating with special populations: children and older adults / Jennifer C. Brandt and Chandra M. Grabill.