Book
|
Title
Delivering knock your socks off service /Kristin Anderson, Ron Zemke.
Call No
HF5415.5
Edition
Rev. ed.
Authors
Subjects
Language
English
Published
New York : AMACOM,c1998.
Publication Desc
ix, 149 p. : ill. ; cm.
ISBN
0814479707 (alk. paper)
LCCN
97037663