Item Detail Information
The service edge : 101 companies that profit from customer care
Book
The service edge : 101 companies that profit from customer care
Copies
2 Total copies, 2 Copies are in, 0 Copies are out.
  • Share It:
  • Pinterest
Title
The service edge : 101 companies that profit from customer care
Call No
HF5415.5
Authors
Zemke, Ron
Schaaf, Dick
Subjects
Customer services--United States.
Service industries--United States--Management.
Customer service--United States.
Language
English
Published
New York, N.Y. : New American Library, ©1989.
Publication Desc
xviii, 584 p. ;
ISBN
0453006477
LCCN
88028869
Dimensions
24 cm.