What is the Internet? --Hardware and software requirements -- Connecting to the Internet -- Transferring files on the Internet -- Telnet: remote login -- Simple mail transfer protocol (SMTP) -- Gopher -- Wide area information servers (WAIS) -- World-wide web -- Archie -- Resource discovery with electronic mail -- Directory services -- Listserv discussion lists -- Campus-wide information systems (CWIS) -- Online library catalogs -- Electronic publishing -- Information systems and gateway services -- Free-nets -- Usenet news -- Computer bulletin boards -- Librarian's role -- Implementing internet services in-house -- Reference services.