"Art historian Amy Herman has trained experts from many fields how to perceive and communicate better. By showing people how to look closely at images, she helps them hone their 'visual intelligence', a set of skills we all possess but few of us know how to use properly. Whether you want to be more effective on the job, more empathetic toward your loved ones, or more alert to the trove of possibilities and threats all around us, this book will show you how to see what matters most to you more clearly than ever before."-- Provided by publisher.

"An Eamon Dolan Book."

Part I: Assess. Leonardo da Vinci and losing your mind: the importance of seeing what matters ; Elementary skills: mastering the fine art of observation ; The platypus and the gentleman thief: why no two people see things the same way ; Delta employees do it on the fly: the who, what, when, and where of objective surveillance ; What's hiding in plain sight?: seeing the forest and the trees -- Part II: Analyze. Keep your head on a swivel: analyzing from every angle ; Seeing what's missing: how to prioritize like an undercover agent -- Part III: Articulate. Making your unknown known: how to avoid communication breakdowns ; Big (naked, obese) Sue and the high school principal: how to see and share hard truths -- Part IV: Adapt. Nothing is black-and-white: overcoming our inherent biases ; What to do when you run out of gurneys: how to navigate uncertainty -- Conclusion: Master work.